Questions about your order during the COVID-19 situation? Click here

If you have any questions regarding the website or products please contact Osaka HQ.

Email: support@osakaworld.com

Openings hours office
Mon-Thu 8.30 to 12.30 - 13.30 to 17.30
Fri 8.30 to 12.30 - 13.30 to 16.30

Questions about your order during the COVID-19 situation? Click here

Shipping
Europe: Free Shipping for orders over €80,00 on all EU orders. The estimated delivery time is 2-5 working days.

!! Note: At the moment we don't ship to Sweden, Denmark, Norway and Finland

UK: Free Shipping for orders over €150,00 on all UK orders. The estimated delivery time is 5 working days.

!! Note: All orders above £135 will be subject to import tax for UK. Check our Customs & Import Fees tab for more information.

USA: Free Shipping for orders over $150,00 on all USA orders. The estimated delivery time is 5 working days.

Returns
Osaka offers free returns for EU & USA orders within 30 days of receiving your order.

! For UK: When you live in the UK, receiving your refund can take up to 30 days due to Brexit.

! For Northern Ireland: At the moment we don't offer free returns to Northern Ireland.

! Rest of the world: At the moment we don't offer free returns.

For more information about Shipping and Returns please consult our FAQ