FAQ / Payments, Giftcards & Promotions
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FAQ / Payments, Giftcards & Promotions
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Gift cards

The E-Card is a virtual gift card sent via email. It has a unique code that can be entered at checkout. You can purchase these with 4 different amounts:

  • €50
  • €100
  • €250
  • €500

Can a gift card be used more than once?

Yes, provided there is still a balance remaining on the card.


Can gift cards be reloaded?

No, you can't reload a gift card.


Can more than one gift cards be used for a purchase?

Yes, a customer can redeem multiple gift card during checkout.


How do I check my gift card balance?

Customers can't check their own gift card balance, but you can send us a mail with the gift card code and our staff will check it for you.


Can a gift card be used to pay for shipping and taxes?

Yes, gift cards are applied to the final order total, which includes shipping and taxes.


Can a gift card be used in conjunction with a discount code?

Yes, gift cards are a form of payment

Promo codes

Promo codes can give you different advantages:

  • Discount Percentage
  • Fixed amount
  • Free shipping
  • Buy X get Y

You’ll receive a unique code that can be used at the checkout.

Payment methods

We accept the following payment methods:

  • Visa
  • Mastercard
  • American Express
  • Paypal
  • Gift Card
  • Apple Pay
  • Bancontact

We only accept the listed methods of payment. Please do not try to pay any other way. If you do, we are not liable for loss of the payment or other damages that result from this action.

Payment Troubleshooting

If you have problems finishing your purchase, please contact our helpdesk.

Osaka Hockey Europe NV
Schijnpoortweg 137
2170 Merksem
+32 3 326 03  10
support@osakaworld.com

Openings hours office
Mon-Thu 8.30 to 12.30 - 13.30 to 17.30
Fri 8.30 to 12.30 - 13.30 to 16.30


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